Terms and Conditions

Please read these terms and conditions of use carefully before using this website.

By using partners.crossoverhealth.com (the “Website”), you signify your assent to these Terms and Conditions. If you do not agree to all of these Terms and Conditions of use, do not use this Website. Crossover Health is the owner of the Website and may revise and update these Terms and Conditions at any time. Your continued usage of the Website will mean you accept those changes.

Website Does Not Provide Medical Advice

The contents of the Website, such as scores, statistics, text, graphics, images, information, and other material contained or that may be contained on the Website (the “Content”) are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have seen on the Website. If you think you may have a medical emergency, call your doctor or 911 immediately. Crossover Health does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information. Reliance on any information provided by the Website is solely at your own risk.


Crossover Health is committed to protecting your personal information. The Website contains many of the same types of security features as other secure websites such as banking websites including: encryption, registration requirements, authorization, and password protection. The Website has several tools that allow for the recording and storage of your information. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your devices or passwords or accounts. It is your sole responsibility to: (1) control the dissemination and use of sign-in name, screen name and passwords; (2) authorize, monitor, and control access to and use of your account and password; (3) promptly inform Crossover Health if you believe your account or password has been compromised or if there is any other reason you need to deactivate a password. To send us an email, use the “Contact Us” links located at the bottom of every page of our Website. You grant Crossover Health and all other persons or entities involved in the operation of the Website the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the Website. Crossover Health cannot and does not assume any responsibility or liability for your or third parties’ use or misuse of information transmitted or received using the Website’s tools and services.


The use of the Website and the Content is at your own risk. When using the Website, while advanced technological safeguards are in place, information will be transmitted over a medium that may be beyond the control and jurisdiction of Crossover Health and its affiliates. Accordingly, Crossover Health assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection the with use of the Website. The Website and the Content are provided on an “as is” basis. CROSSOVER HEALTH, ITS LICENSORS, AFFLIATIATES, AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. Without limiting the foregoing, Crossover Health, its licensors, affiliates and its suppliers make no representations or warranties about the following: 1. The accuracy, reliability, completeness, currentness, or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of the Website. 2. The satisfaction of any government regulations or compliance of any software tools with regard to the content contained on the Website. In no event shall Crossover Health, its licensors, affiliates, its suppliers, or any third parties mentioned on the Website be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use of or inability to use the Website or the Content, whether based on warranty, contract, tort, or any other legal theory, and whether or not Crossover Health, its licensors, its suppliers, or any third parties mentioned on the Website are advised of the possibility of such damages. Crossover Health, its licensors, affiliates, its suppliers, or any third parties mentioned on the Website shall be liable only to the extent of actual damages incurred by you, not to exceed U.S. $1000. Crossover Health, its licensors, its suppliers, or any third parties mentioned on the Website are not liable for any personal injury, including death, caused by your use or misuse of the Website or Content. Any claims arising in connection with your use of the Website or Content must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these Terms and Conditions are exclusive and are limited to those expressly provided for in these Terms and Conditions.


Materials in the Website are protected by international trademark and copyright laws. You may use the materials on this Website for your personal, non-commercial purposes. You may not reproduce, duplicate, distribute (including by way of email, facsimile or other electronic means), publish, modify, copy or transmit material from the Website unless you have obtained Crossover Health’s prior written consent.

Online Content

You agree not to use the Website or any of its features for any purpose that is unlawful or prohibited by the Terms. You are personally responsible for the material that you send and for adhering to rules of conduct on any page of the Website. Crossover Health reserves the right to deny access to any part of the Website at our sole discretion.


You agree to defend, indemnify, and hold Crossover Health, its officers, directors, employees, agents, licensors, affiliates and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.


You expressly agree that exclusive jurisdiction for any dispute with Crossover Health, or in any way relating to your use of the Website, resides in the courts of the State of California and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of California in connection with any such dispute including any claim involving Crossover Health or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers. These Terms and Conditions are governed by the internal substantive laws of the State of California, without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Complete Agreement

These Terms and Conditions constitute the entire agreement between you and Crossover Health with respect to the use of the Website and Content.