The care team has worked diligently to create the safest protocols to resume scheduled in-person care at the Crossover @SOMA and @San Tomas health centers. As a precaution, please continue to select virtual appointment types, as much as possible, for your convenience and safety. We are currently unable to accommodate walk-ins.

Should you need to be seen in person, a brief pre-screening process is required to minimize the risk of exposure. Upon arrival, all health center visitors will be provided with a new face mask to wear for the duration of the appointment, you’ll be asked to answer a few health screening questions, and your temperature will be checked.

To get the care you need, simply message us, call the health center, or schedule an appointment. As always, we are available to assist you with a phone consultation, free of charge, in order to guide you to your best care options. 

Hours: Monday–Friday, 8am–5pm

Experience the Crossover Difference:

Same or next-day appointments with no waiting.
Many primary care services all under one roof.
Schedule appointments online.

What we offer Microsoft Employees:

Common Questions

  • How does a Crossover membership work?
    As a member of Crossover Health, your employer has paid your annual membership fee. This gives you access to all of the health services we provide at your “home” clinic as well as other Crossover clinics you may choose to use (for instance, if one of our locations is closer to your home than your office). Furthermore, you will never receive a bill from us. You only pay the required co-pay amount, if any, at the time of your appointment as noted on the fee schedule for this employee health benefit. Some fees for our services will vary based on your deductible maximum out-of-pocket status, and all of this is kept current on your secure Crossover account so that you are charged accurately. In short, there is no complicated paperwork or insurance submittals with this benefit.
  • Can I keep seeing my current doctor?
    The choice is yours! You are not required to switch your primary care physician to use our services. In fact, you can use us in conjunction with your current physician and you don’t need a doctor’s referral to see our Active Care providers (Chiropractic, Physical Therapy and Acupuncture).
  • Will my employer have access to my health information?
    Your personal health information is protected by federal privacy and security regulations. Crossover Health complies with HITRUST to protect personal health information, following standards for privacy, security, and network architecture. As a separate medical group, Crossover does not share identifiable health information with your employer. Any violation of this privacy policy by your employer or any other person is a clear violation of HIPAA legislation and carries significant legal and financial consequences.
  • Can I use my Health Savings Account (HSA) at Crossover Health?
    Yes. Crossover Health is just like any other participating in-network provider. It is important to note that the Crossover Health fixed co-pay, when applicable, is the pre-negotiated rate for our company and you are required to make the payment at the time of your appointment. There are no further discounted rates through HSA, as this is a contractual membership model. You can pay by credit or debit card, including funds from your Health Savings Account (HSA). HSA payments are not permitted for massage services.
  • How are purchases for lenses and frames in the VSP-affiliated dispensary made?
    For Crossover Health members, the onsite VSP vision center can place your order for lenses and/or frames through your VSP plan. Lenses/frames may be purchased out-of-pocket if you don’t have VSP or you have exhausted your VSP benefit for the year.

@ Shoreline

(650) 772-6131
1080A La Avenida St.
Mountain View, CA 94043
shoreline@crossoverhealth.com

@ Mathilda

(408) 665-3728
323 Soquel Way
Sunnyvale, CA 94085
mathilda@crossoverhealth.com

@ Soma

(415) 963-0573
49 Stevenson St, 14th Floor,
San Francisco, CA 94105
soma@crossoverhealth.com

@ San Tomas

(408) 708-0204
2371 Owen St.
Santa Clara, CA 95054
santomas@crossoverhealth.com

@ North First

(408) 495-5850
145 Nicholson Lane
San Jose, CA 95134
northfirst@crossoverhealth.com

WE’RE HERE TO HELP

Use the button below for a quick response to any questions or concerns. Eligible for our services? To activate your account or book your next visit, use the login/sign up link at the top of this page.