VIRTUAL APPOINTMENTS ONLY

WHAT IS CHANGING?

  • Crossover Health will not see patients in-person during this phase of the COVID-19 pandemic
  • Crossover has suspended the Lyft rideshare program

WHAT’S AVAILABLE?

  • Virtual 30-minute primary care visits
  • Virtual 15-minute nurse triage phone visits
  • Virtual mental health visits for new and existing patients
  • Virtual physical therapy visits for new and existing patients
  • Virtual health coaching visits for new and existing patients
  • Virtual acupuncture visits for new and existing patients
  • Virtual optometry for eye concerns and lens prescription reorders
  • Messaging, phone, and video consultations for the above
  • Members may send a message via their online portal with questions

Experience the Crossover Difference:

Same or next-day appointments with no waiting.
Many primary care services all under one roof.
Schedule appointments online.
No bills.

What we offer HP Employees:

Walk-Through

Common Questions

  • How does a Crossover membership work?
    As a member of Crossover Health, your employer has paid your annual membership fee. This gives you access to all of the health services we provide at your “home” clinic as well as other Crossover clinics you may choose to use (for instance, if one of our locations is closer to your home than your office). Furthermore, you will never receive a bill from us. You only pay the required co-pay amount, if any, at the time of your appointment as noted on the fee schedule for this employee health benefit.

    Some fees for our services will vary based on your deductible maximum out-of-pocket status, and all of this is kept current on your secure Crossover account so that you are charged accurately. In short, there is no complicated paperwork or insurance submissions with this benefit.

    On-site HP Health Center services are available to HP employees and their covered family members ages 12 and older enrolled in an HP medical option (non-Kaiser). The nearby Crossover health center services are available to HP employees and their covered family members ages 18 and older enrolled in an Anthem BlueCross BlueShield (non-HMO) or a UnitedHealthcare medical option. Employees can get more information on the HP U.S. Benefits site.
  • Can I keep seeing my current doctor?
    The choice is yours! You are not required to switch your primary care physician to use our services. In fact, you can use us in conjunction with your current physician and you don’t need a doctor’s referral to see our Active Care providers (Chiropractic and Physical Therapy).
  • Will my employer have access to my health information?
    No, your employer will not have access to your health information. Your personal health information is protected by federal privacy and security regulations. Crossover Health complies with HITRUST to protect personal health information, following standards for privacy, security, and network architecture. As a separate medical group, Crossover does not share identifiable health information with your employer. Any violation of this privacy policy by your employer or any other person is a clear violation of HIPAA legislation and carries significant legal and financial consequences.

@ Shoreline

(650) 772-6131
1080A La Avenida St.
Mountain View, CA 94043
shoreline@crossoverhealth.com

@ San Tomas

(408) 708-0204
2371 Owen St.
Santa Clara, CA 95054
santomas@crossoverhealth.com

@ Soma

(415) 963-0573
49 Stevenson St, 14th Floor,
San Francisco, CA 94105
soma@crossoverhealth.com

@ Mathilda

(408) 665-3728
323 Soquel Way
Sunnyvale, CA 94085
mathilda@crossoverhealth.com

@ North First

(408) 495-5850
145 Nicholson Lane
San Jose, CA 95134
northfirst@crossoverhealth.com

HP Health Center

(650) 880-3011
1501 Page Mill Road
Palo Alto, CA 94304

WE’RE HERE TO HELP

Use the button below for a quick response to any questions or concerns. Eligible for our services? To activate your account or book your next visit, use the login/sign up link at the top of this page.