your neighborhood health centers

WHAT’S NEW

APPOINTMENTS AVAILABLE

It’s easy to schedule online or in-person care. Same- or next-day appointments are available now. Schedule today.

Free Health Coaching

Learn how to make small changes to how you eat, move, and sleep for big long-term results. Talk to a health coach—it’s free!

GET YOUR YEARLY CHECK-UP

We’re here to help you get—and stay—healthy. Schedule your annual physical today.

one simple place to go for quality care

Find a neighborhood health center

crossover @jeffersonville

  • Primary Care
  • Same-Day Sick Care (ages 0+)
  • Lab Work
  • Annual Physicals
  • Prescriptions

Office hours

Monday – Friday
7am – 11pm

Saturday – Sunday
9am – 6pm

Location

434 Patrol Road, Suite 220
Jeffersonville, IN
47130

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crossover @ridge park

  • Primary Care
  • Same-Day Sick Care (ages 0+)
  • Physical Therapy
  • Chiropractic
  • Mental Health Services
  • Lab Work
  • Health Coaching
  • Annual Physicals
  • Prescriptions

Office hours

Monday – Friday
7am – 11pm

Saturday – Sunday
9am – 6pm

Location

4813 Dixie Highway
Louisville, KY
40216

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crossover @shepherdsville

  • Primary Care
  • Same-Day Sick Care (ages 0+)
  • Lab Work
  • Annual Physicals
  • Prescriptions

Office hours

Monday – Friday
7am – 11pm

Saturday – Sunday
9am – 6pm

Location

544 Conestoga Parkway
Unit 3
Shepherdsville, KY
40165

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what crossover
members are saying

“Amazing. Leaps and bounds over traditional healthcare. Impressive set up. Extremely convenient with all medical professionals working closely together.”

–crossover member

quality care that’s affordable for the whole family

Type of service Enrolled in Amazon Health Plan Not Enrolled in Amazon Health Plan (Self-pay)
Aetna or Premera Premera Only
Health Savings Plan Standard Plan
Shared Deductible Plan
In-Network Only Plan
Nurse and Lab-Only Visits for ages 12 and older $0 $0 $0
Health Coaching Nutrition education, fitness goals, and sleep improvements for ages 16 and older $0 $0 $0
Preventive Care Annual physicals, including women’s health, travel vaccinations and sports physicals for ages 12 and older $0 $0 $55
Sick Care (same-day or next-day) for adults and children of all ages $45 (before deductible met) $4.50 (after deductible met) $45 (before deductible met) $30 (after deductible met) $55
Primary Care for ages 12 and older $45 (before deductible met) $4.50 (after deductible met) $45 (before deductible met) $30 (after deductible met) $55
Mental Health Services for ages 18 and older $45 (before deductible met) $4.50 (after deductible met) $45 (before deductible met) $30 (after deductible met) $55
Physical Therapy and Chiropractic Services for ages 18 and older $45 (before deductible met) $4.50 (after deductible met) $45 (before deductible met) $45 (after deductible met) $55

get started

Create a Profile

Already have a profile? Schedule an appointment.

common questions

Who is eligible to receive care from Crossover Health?

All full-time, part-time, and seasonal Amazon employees (blue and white badges) and their family members (spouses & dependents ages 0 and up). These facilities are not open to the public. That’s right – these are exclusively serving Amazon employees and their families. You do not need to be enrolled in Amazon Benefits or any other medical benefits to receive care at these facilities.

What can I expect to pay for services offered at these Neighborhood Health Centers?

Expect upfront billing and no hidden fees when receiving care. For those enrolled in Amazon Benefits— preventive care, health coaching, lab, and nurse visits are offered at no cost. All additional service types are offered at a flat $45 per appointment. For those not enrolled in Amazon Benefits, health coaching, lab, and nurse visits are offered at no cost, and all additional service types are offered at $55 per appointment. A complete fee and service schedule can be found above.

Crossover Health is in network for certain Amazon health insurance plans. For those enrolled in Amazon Benefits, Crossover staff will submit all visit fees paid to your insurance provider; they will then be applied to your insurance deductible without any paperwork needed from you.

Can I keep seeing my current doctor?

The choice is yours! You are not required to switch your primary care physician to use Crossover’s services. In fact, you can use Crossover in conjunction with your current physician to best meet your health needs or for the times you need quick, convenient attention.

Will my employer have access to my health information?

No, Amazon will not have access to your health information. Your personal health information is protected by federal privacy and security regulations. Crossover Health complies with HITRUST to protect personal health information, following standards for privacy, security, and network architecture. As a separate medical group, Crossover Health does not share identifiable health information with your employer. Any violation of this privacy policy by your employer or any other person is a clear violation of HIPAA legislation and carries significant legal and financial consequences.

a few friendly faces from your LOUISVILLE care team

Michael Lovelace, MD
Doctor
Tashia Jones, APN
Nurse Practitioner
Rinit Pancholi, MD
Doctor
Borru Liou, APN
Nurse Practitioner
Christa Gant, APN
Nurse Practitioner
Jeff Yocom, LCSW
Licensed Clinical Social Worker
Natoya Stewart, MSN, APRN, FNP-C, APN
Nurse
Mary Jeanne Foster, APN
Nurse

let’s connect

When you start down the path to health and wellness, it’s great to know your team will be with you all the way providing expert knowledge, timely motivation, and even a little inspiration. We share a passionate belief in the power of relationships and look forward to meeting you!
Create a Profile

Questions? Need help getting started? Give us a call at

1-888-854-1397